A non-refundable deposit of 50% of the total cost is required to secure the booking.
The remaining balance is payable 4 weeks before the wedding/event date. If payment is not made, we reserve the right to cancel the order.
Any monies paid after the above date (Clause 2) are non-refundable and full payment is still required should you cancel at any point up to the booking date.
Final numbers must be confirmed 30 days before the date, any increase in numbers will be charged accordingly. We reserve the right to use our discretion regarding slight adjustments for 14 days but final numbers (and outstanding balance) must be confirmed/finalised 14 days prior to the booking otherwise we reserve the right to cancel the booking.
All hired items will be delivered to and collected from your venue at a time agreeable between the venue and Thanetian Weddings and Events.
Seat cover hire: If at the time of set up we discover that the chairs are not the ones confirmed by the lead contact or by a delegated member of staff at your venue then this may result in your ordered covers not fitting. In this instance refunds are not possible and any outstanding payments remain due. To avoid this situation, we ask that you keep us updated if your venue replaces your chairs.
Chair covers and sashes will be fully-fitted and tied as tight as possible, however due to the style of chairs and guest usage, we cannot guarantee that sashes won't slip down throughout the function. We do not accept liability for slips, trips and falls.
Standard laundering of all hired items is included in all our prices which include stains from food and drinks and light scuff marks from shoes. If, however, upon inspection after your event we find that irreversible or damage through mistreatment has been caused to our hired items for example: rips, footprints, evidence of guests drawing on the linen, cigarette burns, candle wax, and excessive food and drink stains etc. this will result in Thanetian Weddings & Events issuing the lead contact an invoice to replace the damaged stock. (£10.00 per chair cover, £3.00 per satin/speciality sash, £2.00 per organza sash, £3.00 per runner).
ANY breakages/damage to our hired centrepieces will be charged to the lead contact. Replacement charges are as follows:
Infinity Bowls: £30.00
Standard bubble/fish bowls £30.00
Small bowls £10.00
Large Martini glass £40.00
Small Martini glass £30.00
2ft Floor standing vase £40.00
Extra large bubble/fish bowls £40.00
Bird Cages £30.00
Triple Floating Candles £40.00
Wishing Well £40.00
Topiary Trees £40.00 each
Bridal Arch £60.00
Table Mirrors £10.00 each
Tea Lights £5.00 each
White Wishing Tree £100.00
Cake Stands (all types) £70.00
Mirror Cube £30.00
Vintage Trolley supplied with sweet buffet £200.00
All large glass top table vases (hurricane, brandy glass etc) £50.00
Lost, stolen or damaged diamonte brooches / buckles have a replacement charge of £5 each.
It is the lead contacts responsibility to ensure that all hired items are fully covered by their own insurance, or the venues insurance, with regard to public liability risks and you indemnify Thanetian Weddings & Events in respect of any claims made for the death, personal injury, or venue damage caused by or in conjunction with the use of our hired items.
It is the lead contacts responsibility to confirm whether or not the Venue allows naked flame when centrepieces etc are booked. We can supply LED candles for all items.
At all times during your event the hired items remain the property of Thanetian Weddings & Events.
Payment of your deposit and confirmation email/letter is deemed as you having read, understood, and accepted the terms and conditions of hire.
Thanetian Events 19A St Augustine's Business Centre 125 Canterbury Road Westgate-on-Sea Kent, CT8 8NL